Refund policy

Last updated: Jul 18, 2026

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 30 days of receiving your item.

Return Eligibility

To be eligible for a return, your item must meet the following requirements:

The item must be unused, unworn, and in the same condition that you received it.
The item must be in the original packaging (if applicable).
Proof of purchase or order information must be provided.

Items that do not meet these conditions may not be accepted for return.

Return Process

To request a return, please contact our customer service team at:

Email: lauraineriese2627@outlook.com

Please include your order number, details of the item you wish to return, and the reason for the return.

Once your return request is approved, we will provide instructions for returning your item.

Return Shipping

Customers are responsible for return shipping costs unless:

The item arrived damaged.
The wrong item was shipped.
The product has a confirmed quality issue.

We recommend using a trackable shipping service when returning items.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method. Please allow several business days for your bank or payment provider to complete the transaction.